QUALITY POLICY

Stanbar Industries is committed to:
• providing consistent quality service that meets client and statutory and regulatory requirements
• client satisfaction through the effective application of ISO 9001:2015
• implementing processes for continual improvement
• employee empowerment, especially for innovative action to improve the Stanbar’s performance
• establishing processes to define our business operations
• understanding that each process forms an integral part of a system that defines our organisation
• tempering our decision making processes to extract and focus on facts and measurements
• take cognisance of all interested parties and stakeholders, including the public, employees and regulators
• building mutually beneficial relationships with interested parties, including suppliers

In addition, Stanbar Industries seeks to understand its contextual position and obligations, both internal and external.

Our external context includes:
• social conditions and cultures in the organisations and communities in which we offer services
• the legal parameters within which we may conduct ourselves
• the perceptions and expectations of our clients
• keeping abreast of changes in technology
• our integrity as a service provider

Our internal context includes:

• governance and our corporate structure
• our capabilities, both human and technological
• our systems and processes, and their effectiveness

I am committed to the Quality Management System and so shall each employee at all levels within Stanbar Industries. We will constantly review the training needs for all employees on an ongoing basis.